A key component of any firm’s risk management program is a professional liability (PL) or errors and omissions (E&O) insurance policy that handles claims in exchange for a premium paid to the insurance company. This session will discuss the cost of insurance, limits, claim classification but more importantly how to properly handle or dispute, claim or circumstance.
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Incomplete, improper, and inadequate communication and documentation efforts continue to be the driver of 1/3 of claims against design firms. This session addresses documentation efforts regarding change orders, value engineering, specifying material and contract language.
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All construction projects have risk. This session identifies the 10 reasons why projects fail that includes, project expectations, official approval, staffing, handling of conflicts, team approach, managing project scope and others.
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Professional Liability (PL) insurance for A/E’s is a very specialized and expensive insurance product and a key component of any firm’s risk management program. This session identifies risks and liability trends, and underwriting criteria used by insurance carriers in determining the premium. However most importantly information that should be included to help obtain better terms and lower premiums.
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When’s there’s trouble parties refer to the contract to see who’s liable. Firms take on more risk including uninsurable terms accepting unfavorable contract terms. Having the right contract can avoid and exit you from litigation. This training addresses five key contract provisions, examples of unfavorable language and recommended terms.
In any negotiation the goal is to obtain a win-win. This requires give and take on both sides. At times you run into someone on the other side of the table who wants only to obtain terms in their favor. This session provides tips when dealing with difficult contract negotiations.
With 70% of claims filed against design firms coming from the Owner, the person who hired you, every firm should have a Go No/Go process for selecting clients and projects that aligns with business objectives. This program identifies methods for selecting good clients, and projects that in return reduces the chance of litigation and improves performance and profitability.
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Being an effective Project Manager (PM) requires much more than just technical skills and abilities. The potential for litigation has driven changes to the PM’s roles and responsibilities. This session discusses the PM’s responsibilities that include managing, and protecting the financial viability of projects, ensure the quality of services rendered, be an effective communicator and have the ability to manage overall project risk.
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Design firms are looking for ways to grow their business faster, increase profits, improve financial and project performance. This session discusses how effective enterprise risk management programs helps reduce risk along with improving over performance and profitability.
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Based on industry surveys and claim analysis of design firms, incomplete, improper, and inadequate communication and documentation practices when rendering services is the number one cause of disputes and claims. This session will discuss the difference between technical and non-technical causes of claim’s, key communication and documentation practices causing problems, including email, and recommended practices for managing and minimizing risk.
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